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What's on this page
How to claim free spins & daily bonuses
Whether any fees apply to withdrawals
How secure your funds and personal information are
How to Bet on Cricket
A Simple Guide to Understanding Odds
All the Ways to Reach Customer Service
Where to view your betting & transaction history
All Your Questions Answered Free Spins & Bonuses Withdrawal Guide Your Data Is Secure Cricket Betting Odds Guide 24/7 Support Betting History All Your Questions Answered Free Spins & Bonuses Withdrawal Guide Your Data Is Secure Cricket Betting Odds Guide 24/7 Support Betting History
About This FAQ

The most frequently asked questions from Allbet users

Millions of people bet on Allbet every day. Whether you are a new member or a seasoned bettor, questions come up — how to deposit, how long withdrawals take, which cricket markets to bet on, what odds mean. You should not have to contact support every time.

This FAQ page provides detailed answers to the seven most commonly asked questions — written in plain, straightforward English. Amounts, timeframes, and step-by-step instructions are all clearly laid out.

If you still can't find an answer, our support section below has live chat, email, and other contact options. Help in Bengali is available any time, day or night.

Find it fast: Use the filter buttons by category to find your topic directly, or type a keyword into the search bar.

Quick Info
Minimum Withdrawal ৳300
Withdrawal Time 2–5 minutes
Minimum Deposit ৳200
Support Language Bengali / English
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Topic-Based Guides

The most frequently asked questions on Allbet

Click any topic below to jump to the detailed FAQ section

Frequently Asked Questions

Allbet FAQ — Detailed Answers

Each answer includes specific details, numbers, and step-by-step instructions

Daily free spins and sign-in bonuses on Allbet reset every day for active members. The claiming process is slightly different for each — see the step-by-step guide below. Daily Free Spins: Log in to the app and go to the "Promotions" tab in the bottom navigation. You'll see a "Daily Free Spins" card — tap "Claim" and the free spins will be added to your account. Then head to the designated slots game and the spin button will appear active. Sign-in Streak Bonus: Log in 7 days in a row and earn increasing rewards each day — small on day one, biggest on day seven. Miss a day and your streak resets. After logging in, tap the calendar icon on the home screen to check your current streak and upcoming rewards. Important: Free spins generally need to be used within 24 hours of claiming them. Any unused spins will be forfeited once they expire. Winnings from free spins are typically subject to wagering requirements — check the specific offer details for more information. If you cannot see any free spins, try updating the app or contact us via live chat.

Allbet generally does not charge any processing fee on withdrawals — the amount you request will be sent directly to your bKash or Nagad account. However, your mobile banking app may apply its own receiving charges (if any), which are outside Allbet's control. Withdrawal limits: Minimum: ৳300 (bKash / Nagad) Daily maximum: ৳2,00,000 (standard account) VIP members have higher limits, varying by VIP tier. Processing Time: bKash & Nagad: Usually within 2–5 minutes Bank Transfer: 1–3 business days Requests made between 11 PM and 5 AM may be processed in the morning. If Your Withdrawal Is Stuck: Without KYC verification, large withdrawals may be held. Upload your NID the first time and once verified, withdrawals will process normally. If your bonus balance wagering requirements haven't been met, withdrawals may be partially or fully on hold. If a withdrawal takes more than 30 minutes, contact us via live chat with your transaction ID and we'll resolve it quickly.

Allbet uses multiple layers of protection to keep your personal information and funds secure. Details below. Data Encryption: The website and app use SSL/TLS 256-bit encryption. This means your name, mobile number, password, and payment details are fully encrypted in transit from your device to the server — no one can intercept and read that information along the way. Password Protection: Your password is never stored as plain text — it is converted into a one-way bcrypt hash. This means that even if someone gained access to the database, they would have no way of knowing your actual password. Fund Security: Member funds are held in a completely separate account from the company's operating expenses — this is known as a "segregated fund." Your deposited money is never used for any other purpose. Privacy Policy: Your personal information is never sold or shared with third parties. Limited data may be used only when legally required or for KYC verification, as clearly stated in the privacy policy. For more details, Privacy Policy View Page.

Cricket Betting is the most popular category on Allbet — especially for Bangladesh matches, where you'll find special odds and a wider range of markets. How to get started: Log in → tap "Sports" in the bottom bar or menu → select "Cricket." You will see a list of ongoing and upcoming matches. Tap on the match you want to bet on. Popular betting markets: Match Winner: which team will win Total Runs Over/Under: whether the total runs will be above or below a set number Toss Winner: who will win the toss Top Batsman: who will score the most runs First Innings Score: what the total runs will be in the first innings In-Play Markets: how many runs will be scored in the next over while the match is live, and more Steps to Place a Bet: Tap your preferred market → Enter the amount on the bet slip → Check your potential winnings → Tap "Confirm Bet". Live Betting: Once a match starts, go to the "Live" tab. Odds update in real time, so you will need to act quickly. A stable internet connection is essential for live betting.

Odds are a number that tells you how much you stand to win for a given stake. Allbet uses decimal format by default, but fractional and American formats are also available. Decimal Odds (Allbet default): Calculation: Stake × Odds = Total Return (including your original stake) Example: With odds of 2.50, a ৳1,000 bet would return ৳1,000 × 2.50 = ৳2,500 if you win. Since this includes your original ৳1,000 stake, your profit is ৳1,500. What low odds mean: Odds of 1.5 mean that outcome is more likely — your payout will be lower if you win. Odds of 4.0 mean that outcome is less likely — your payout will be higher if you win. How to Change the Format: Go to Settings → "Odds Format" in the app to choose between Decimal, Fractional, or American odds. Easy view on the bet slip: Tap on any market to open the bet slip. Enter your stake and the "Potential Win" is calculated automatically — no need to work it out yourself.

There are multiple ways to reach Allbet support. Below you'll find which method works best depending on the type of issue you're facing. Live Chat (fastest): You'll find a "Chat" icon at the bottom right of any page in the app — and in the same spot on the website. Write your question in Bangla and you'll get a reply in Bangla, usually within 1–3 minutes. Live chat is available 24 hours a day, 7 days a week. Email Support: For complex issues or if you need to send documents, email us at support@allbet-baji.com. You can typically expect a reply within 2–6 hours. Including your account number or transaction ID in the subject line will help us resolve your issue faster. What our support team can help you with: Any questions about deposit and withdrawal issues, locked accounts or KYC, bonuses not being credited, technical problems, or responsible gaming tools. Please Note: No Allbet representative will ever ask for your password or OTP by phone or message. If anyone does, it is a scam.

A complete record of all your betting activity and financial transactions on Allbet is saved and accessible at any time. Where to Find Betting History: Log in to the app → tap your profile icon → select "Betting History" or "My Bets." You will see the date, match, market, odds, stake, and result for every bet. Bets are split across three tabs: "Open," "Settled," and "Cancelled." Transaction records (deposits/withdrawals): Profile → "Transaction History" → Here you'll see the date, amount, method, and status of every deposit and withdrawal. How to search for a specific date: There is a "Filter" or date picker option at the top of your transaction history. Set a start and end date to view all transactions within that period. You can also filter by type (deposit/withdrawal) and status (completed/pending). How far back can I view history: Records from the past 6 months are generally accessible directly. For older records, contact live chat and the support team will be able to provide the details.

No questions found on this topic. Ask us directly in Bengali via live chat and you'll get a quick answer.

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Live Chat

Click the chat icon on any page of the app or website. You will typically get a response within 1–3 minutes.

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Email Support

For complex issues or documents, send us an email. You can expect a reply within 2–6 hours.

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Bengali Support

Speak entirely in Bengali — no English required. Bengali support is available across all channels.

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Security Alert

No Allbet representative will ever ask for your password, OTP, or banking PIN by phone, SMS, or message. If you receive such a request, it's a scam — report it to live chat immediately.

More Details

Good to know alongside the FAQ

If you are new to Allbet or exploring a feature for the first time, there is often a bit of uncertainty about how things work. The FAQ page is designed to clear that up — though knowing a few extra details can make your experience even smoother.

For example, you can place bets immediately after depositing — no approval needed. For withdrawals, KYC verification may be required the first time, but once completed, you won't need to do it again.

The most common bonus questions are about wagering or rollover requirements. It sounds complicated, but the idea is simple — to withdraw bonus funds, you need to place a certain amount in bets using that bonus. You can track your progress in the bonus section of the app.

A tip for those new to Cricket Betting — start with small amounts on the "Match Winner" market. It's the simplest option: just pick which team you think will win. Once you're comfortable with the odds, gradually explore Over/Under and other markets.

Keep in mind: Betting is for entertainment. Stay within your budget. If you feel it's becoming a problem, Responsible Gaming Use the tools.

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